I’ve known the guys behind and many of the delegates for Network Field Day for quite some time now.  In fact, the Network Field Day guys were kind of instrumental in helping me get Engineering Deathmatch off the ground.  I’ve even attended some of their smaller events, but this week I will be attending my first Network Field Day event as a delegate.  I’m pretty excited about this as it helps me continue to pursue my goal of g...

As I posted last week, I have started studying some items related to AWS with the goal of attaining the associate level solutions architect certification.  In an effort to do that, I’m blogging about some (not all) of what I have learned.  This week I’m going to try and do a high level fly by of the services that AWS offers. Just looking in the AWS console you can see that there are a TON of things that you can select from with ser...

I was looking back over my career recently and considering how long I have been focused on unified communications (voice over IP, collaboration, whatever you want to call it) in general and Cisco UC in specific.  It was a really long time.  We’re talking 16-17 years.  It really got me thinking, and I’ve decided that I am going to work at branching out a bit more.  With that in mind, I am starting a course of study to learn more abo...

My son has gotten to the age where he doesn’t know that he wants for Christmas and is resorting to just asking for money (he’s saving up for a new computer).  I’ve never really liked just giving money to the kids, but I wanted to give some money to go towards that new computer, so instead of just giving it to him I created a scavenger hunt.  And because we are both nerds, I had to integrate some technology into the scavenger ...

Killing Puppies
Fax / May 1, 2012

Faxes are one of those things that gives every IP telephony engineer a headache at one point in their lives or another. So much so that it’s common to hear people say, “Every time you send a fax a puppy dies”. But even with the troubles that IP introduces, there are just some problems that could only be created by the end user sending the fax. In this post, I’m just going to re-count some of the fun fax experi...

Configuring Extension Mobility
Communications Manager / April 7, 2012

I just realized that this video I did awhile ago wasn’t on the site here. If you’ve seen this before, thanks for viewing! Quick tutorial on how to configure mobility in Cisco Unified Communications Manager.

CoR on CME
Communications Manager Express / December 7, 2011

While I have written about CoR in a distant past, when I look back at it I don’t think I did a great job of explaining the underlying concept. I really focused on configuration without regards to whether or not someone understood why we were configuring certain things, or for that matter why we configuring CoR at all. Now I’m going to try and rectify that situation. If you are unfamiliar with Class of Restrictions on Call...

Little Phones
Uncategorized / October 12, 2011

I recently had the experience of installing one of Cisco’s newer small business phone systems, the UC320. In the spirit of full disclosure, I think it would be safe to say that I’m a Cisco snob. I have always stayed as far away from anything Cisco marked “small business” (UC500, UC320, anything made by Linksys) as I could. I have grown accustomed to all of the features, expandability, and redundancy that a ful...

Kindly Upgrade
Uncategorized / September 20, 2011

I have seen it a fairly large number of times recently. Someone will have a UC install that is having problems that could be resolved by a simple upgrade. Well, not so simple it turns out. Put simply, the problem with unified communications is the same as the benefit of unified communications: it’s unified! When you have a solution that involves communications manager, presence, contact center, voicemail, conferencing services ...