I’ve known the guys behind and many of the delegates for Network Field Day for quite some time now.  In fact, the Network Field Day guys were kind of instrumental in helping me get Engineering Deathmatch off the ground.  I’ve even attended some of their smaller events, but this week I will be attending my first Network Field Day event as a delegate.  I’m pretty excited about this as it helps me continue to pursue my goal of g...

As I posted last week, I have started studying some items related to AWS with the goal of attaining the associate level solutions architect certification.  In an effort to do that, I’m blogging about some (not all) of what I have learned.  This week I’m going to try and do a high level fly by of the services that AWS offers. Just looking in the AWS console you can see that there are a TON of things that you can select from with ser...

I was looking back over my career recently and considering how long I have been focused on unified communications (voice over IP, collaboration, whatever you want to call it) in general and Cisco UC in specific.  It was a really long time.  We’re talking 16-17 years.  It really got me thinking, and I’ve decided that I am going to work at branching out a bit more.  With that in mind, I am starting a course of study to learn more abo...

My son has gotten to the age where he doesn’t know that he wants for Christmas and is resorting to just asking for money (he’s saving up for a new computer).  I’ve never really liked just giving money to the kids, but I wanted to give some money to go towards that new computer, so instead of just giving it to him I created a scavenger hunt.  And because we are both nerds, I had to integrate some technology into the scavenger ...

Voice Translation Rules 101
Voice Gateways / September 14, 2011

In my opinion, voice translation rules are one of the most powerful tools available with the H.323 feature set on IOS. This also includes CME since it is basically an H.323 gateway with some additional functionality. With the voice translation rules, you can do away with the need for num-expansion and also with CME you don’t need to use the potentially problematic dialplan-pattern. What I will do for the purposes of this docume...

UCCX Services Unknown
UCCX / September 9, 2011

Just a short note today about some fun I recently had with UCCX. A customer called me recently and said that they were having trouble adding agents to their UCCX cluster.  We quickly went over the process to make sure that they would show up in resources and there was still no luck.  Everything appeared to be configured correctly. We checked out the primary and secondary server and the one thing that popped out was that from the GUI,...

Buying In Bulk
Communications Manager / August 10, 2011

Several years ago I couldn’t have said this, but by and large my favorite administrative tool for Communications Manager these days is the bulk administration tool.  It’s come a long way in it’s evolution: I don’t remember ever using it in 3 (if it was even available), 4 was useful but far from powerful (you could bulk import phones, but if you wanted to bulk update, not everything was available), 5 and 6 star...

Do Over
Uncategorized / June 30, 2011

Earlier today I decided to dust off an old Twitter account (@agent20125) so that I could use it to tweet some about some of the technical/work/nerdy things in my life. I realized that as far as that part of my life was concerned I had been pretty stagnant and not networking or really even studying anything. I thought more and more about this and then remembered this web site which has been restarted more times than I care to admit. I...