Category: Amazon Connect

In this video we are doing a step by step walk through of getting your Amazon Connect instance created and doing some of the initial configuration. We will be configuring business hours schedules, queues, routing profiles and more.

In my first video in six years, I’m standing up a new Amazon Connect instance and trying to do it as fast as I can. Will I hit my goal of getting my first call connected to the system in under three minutes? Watch to find out!